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Terms and conditions of use

Welcome to the website (hereinafter: the “Website”). The site is operated by Feather Concept Ltd. H.P. 516244373 (hereinafter: “Site Management” or “Company”). The site is used as an e-commerce site that offers for sale home textile products (hereinafter: “the products”).
The provisions of these regulations apply equally to members of both sexes, and the use of masculine pronouns is for convenience only.
The provisions of these Terms and Conditions and the Terms of Use appearing on the Website define the legal relationship between the Client and the Website, the Terms of Use of the Website and / or
The order of the products from the site and indicate the consent of the customer, these terms and additional conditions that appear on the site.
The Company may at any time, in its sole discretion, update these Terms and Conditions.
These terms apply to the use of the site and the services contained therein through any computer or other communication device (such as a cell phone, tablets of any kind, etc.) They also apply to the use of the site, whether via the Internet or through any other network or means of communication.
Nothing in these By-Laws shall derogate from the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: “the Consumer Protection Law”) and regulations enacted thereunder, insofar as they apply to the website (hereinafter: “the provisions”), except in cases where provisions may be made As stated and the aforesaid conditioning was performed within the framework of the website, whether explicitly or implicitly.
The company and the management of the site do their best to present the most complete and comprehensive information about the product, including images, notwithstanding what is stated in this section, it will be clarified that
To appear on the site in good faith and without malicious intent and / or out of a desire to mislead, inaccuracies and / or errors and / or omissions and the company, the management of the site and the site will not bear any responsibility arising from the inaccuracies and / or errors.
The chapter titles are provided for the convenience and orientation of the customer and will not be used in the interpretation of the regulations.
A super mistake in describing a product / s will not obligate the company.
The product images on the website are displayed for illustration purposes only. In addition, there may be differences in appearance, color, size, etc. between the product, as displayed on the website, and the product in reality.
Do not copy and use, or allow others to use, in any other way the content from the Site, including other websites, electronic publications,
In print publications, etc., for any other purpose.
The date recorded, for all intents and purposes, on the company’s computers is the determining date for everything.
site registeration
In order to place an order for products, the customer must register on the website using an online registration form.
Any person, including a company, may use the site, including making purchases through the site, inter alia, subject to being eligible for binding legal actions, with a valid credit card, issued by one of the credit card companies (hereinafter: “the customer”).
The registration is one-time, after which the customer will not be required to re-register each time when making the purchase.
When registering on the site, the customer must enter a username and password as well as his e-mail address. If the customer forgets the password, the existing password as entered during the initial registration on the site will be sent to the email address entered on the site.
In the future, if and when the customer requests to purchase additional products, the customer will be identified by the name of the customer and the password he has chosen.
The customer’s details will be updated in accordance with the data that will be filled in by the customer in the online registration form found on the website.
The management of the site may from time to time require additional identification information.
Without derogating from the above, the company may prevent any person from using the site, temporarily or permanently at its sole discretion and without giving
Notice of this in advance, including in any of the following cases:
Committing an illegal act and / or violating the provisions of the law;
Breach of any of the terms of this policy;
Intentionally providing incorrect information;
Performing an action that may impair the proper operation of the site and / or any of the suppliers and / or any third party;
The credit card held by the customer has been blocked or restricted for use in any way.
Purchase products on the site
The purchase of the products will be made by adding products to the shopping cart, after adding products to the shopping cart the customer will enter in the online form provided for this in the process
The order includes the following customer details: first name, last name, telephone number, e-mail address, in addition, the details of the recipient of the order, first name,
Last name, telephone number, locality, street, house number, floor, apartment, entrance and any other identifying details that he has to help the delivery operation to easily locate the property to which the payment is made.
Delivery of the order, including comments and information regarding the shipping operation and / or if the recipient of the order is not at home. The fields marked with an asterisk must be filled in and without them the order will not be possible to complete.
In order to avoid any possibility of a malfunction in the delivery, the customer must provide only accurate and correct details.
When completing the order, the customer will confirm the order details and the correctness of the details he provided.
Filling in all the details is a prerequisite for making the order in order to make the order efficiently and without any glitches and therefore care must be taken to provide all the details accurately.
The customer’s details will be updated in accordance with what is stated in the online order form on the website.
Filling in all the details required for the purchase of the product by the customer will be considered for placing an order (hereinafter: “the order”) upon receipt of the order, the site will check the credit card details and only after approval of the credit card company and / or after receiving approval from PayPal as explained below. Final of the order, the customer will be charged for the product through the credit card and / or through the PayPal account as explained below, all subject to the products being in the company’s inventory and on the website.
The details as entered in the order form by the customer will constitute conclusive evidence of the correctness of the actions.
How to make the payment for the order
Payment for the products will be made by credit card or through an account in the “e-wallet” service such as PayPal and any service as it becomes available for use on the site, from time to time at the discretion of the site management.
If the customer chooses to use a credit card to make the payment, the customer will be asked to provide the credit card details, ID card, card type and validity. If the customer decides to pay through PayPal, the company will only be able to charge for the products after receiving approval from PayPal. The use and receipt of the approval from PayPal is subject to the terms of use of the PayPal website.
The management of the site keeps to itself

The right to stop using any means of payment on the site, allow the use of additional means of payment and apply different payment arrangements to different types of credit cards or means of payment that the site management will respect.
Once the payment details have been entered in the online order form, a confirmation of receipt of the order details will be sent to the customer via e-mail. It will be clarified that this approval does not oblige the site management to provide the ordered products and it only indicates that the order details have been received by the site management.
Immediately after placing the order, the site management will check the means of payment used by the customer, an appropriate notice will be given to the customer that the order has been approved and his account will be charged for the cost of the service.
In the event that the transaction is not approved by the credit company or by the PayPal account or any other means of payment at the time, the customer will receive appropriate notice and the site management will contact the customer to complete or cancel the transaction.
Approval of the purchase operation is conditional on the product being purchased in stock on the requested delivery date and / on the order date. If it is not stated that the product is not in stock and the product has not been downloaded from the site by the time the order is placed, the site management will not be liable subject to the site management refunding the customer any amount paid to the site management and / or canceling the charge if made for the purchase.
It will be clarified that there may be situations in which even though the item is displayed on the website as being in stock, in practice it is missing and cannot be delivered. In these cases the transaction will be canceled and the customer will not have any claim in this regard subject to the refund of the amount paid by the customer.
The delivery date will be determined from the date of approval of the transaction by the credit card company or approval of the PayPal account or other available electronic wallet service approved.
In the event that the customer is mistakenly charged by the credit company, the customer must notify the site management in order to make a credit accordingly.
Delivery and transportation of products
Delivery of the product by the site will be made only after receiving payment confirmation from the credit company and / or from the PayPal account, ie the product has been paid for, as specified above, the product will be delivered to the address the customer typed and / or delivered when ordering online.
The site undertakes to deliver the goods within the delivery time to the requested destination and will do its best to ensure that the product arrives quickly.
The management of the site will act to the best of its ability to deliver the products quickly and the products within 14 business days from the date of receipt of the order and confirmation if sent by registered mail and within 5-7 business days if sent by courier. Product delivery times include only the calculation of business days (Sundays to Thursdays, not including Fridays, Saturdays, holidays and public holidays).
The shipments that will be delivered through the shipping company on behalf of the site management are in accordance with the terms of the shipping company, the distribution areas of the shipping company and by prior arrangement with the recipient of the order.
In the event that the shipping company is unable to make the shipment to the shipping address for any reason, the site management will notify the customer and work to find an alternative solution that will be to the will of both parties.
In cases where the products are delivered via Israel Post, to the shipping address provided by the customer when placing the order, the products will be sent subject to the delivery time of Israel Post and can not be controlled and controlled by the site management and / or suppliers.
The delivery dates indicated on the website and above do not apply to products that have run out of the website’s inventory and / or the inventory of the relevant supplier.
The deliveries are made by a courier company, through which the products will be transported. The terms of the courier company will be binding on the customer.
The delivery fees listed on the website do not include exceptional transportation, including transportation to a high floor (third floor or higher in a building without an elevator) and / or transportation that requires special means for bringing the product to the customer’s home and / or for transporting it to the customer’s home Additional manpower.
Shipping Fee – In addition to the price of the ordered products, the customer will be charged a shipping fee, the amount of the shipping fee will appear at the end of the order process depending on the shipping method chosen by the customer, unless otherwise stated.
The shipping fee will be paid upon payment for the product. On sale in installments via credit card and / or through the PayPal account. The site may charge the shipping fee upon charging the first payment.
The site will not be responsible for any delay and / or delay in delivery and / or non-delivery of the products caused as a result of one of the following reasons:
Force majeure and without prejudice to the aforesaid war, military operation, emergency operation and / or natural disasters and / or from events beyond the site’s control such as strikes and shutdowns at all farms and / or suppliers of services or goods needed to produce supplies or transport product.
Any reason beyond the control of the site and / or the company.
A party associated with the mission operation.
The delivery times of the indicated products include only the calculation of business days (Sundays to Thursdays not including Fridays and Saturdays, holiday eves and holidays).
The customer must immediately notify the website if the product is not delivered during the delivery period specified on the website, in which case the new delivery time will be considered from the date of coordination of a new date.
Care must be taken to fill in accurate and up-to-date details, in case the products are returned to the company due to incorrect details, the customer will be charged for shipping and handling fees.

Cancellation of a purchase by the customer
The customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law and its regulations, and subject to all the provisions below.
The customer may cancel a transaction, no later than 14 (fourteen) days from the date of receipt of the product or receipt of the disclosure document, whichever is later. An orderer who is a person with a disability (according to the Equal Rights Act) or who has reached the age of 65 (hereinafter: “senior citizen”) or a new immigrant, will be entitled to cancel a transaction within four months of receiving the product or receiving the disclosure document.
Cancellation of the transaction will be done by notifying the company in any of the following ways: by sending an email published on the company’s website, in the contact form on the website or in a direct message on the company’s official Facebook page. In the system.
In accordance with the provisions of the Consumer Protection Law, the right to cancel a transaction will not apply in relation to loss-making goods (products that upon arrival at the customer and once provided cannot be used again or supplied to another customer). The customer confirms that he is aware that the company markets many products that are considered losers and therefore

Cancellation of a transaction in all categories of blankets, pillows, towels and bedding A transaction can be canceled provided that the item is returned in proper condition and without closed use of the packaging and with the label as received. The company has the sole discretion regarding the condition of the returned goods.
The customer must return the product whose purchase has been canceled to the company’s warehouses, himself or through a courier at his own expense. After receiving the cancellation notice and receiving the product, the customer is paid the amount paid by him for the product itself less a cancellation fee of 5% of the transaction amount or NIS 100, whichever is lower, and after deducting the shipping fee. The customer confirms that the purchase amount Business, excluding Fridays, Saturdays, holiday eves and holidays.
Notwithstanding the aforesaid, the company will not charge a cancellation fee if the cancellation is due to a defect in the product, a discrepancy between the product and the details provided in accordance with the provisions of the law, or due to non-delivery of the product on time In such a case, the customer will notify the company and it will arrange a date for the collection of the product.
In the event of a claim for cancellation of the transaction as a result of a defect, the customer must inspect the item immediately upon receipt. The customer must return the product as soon as possible. Such a case will be handled by the audit and customer service department and the customer will receive a response within 7 business days from the date of receipt of the product by way of delivery. The decision and response to the customer will be given to the body of the matter and in accordance with the circumstances and the sole consideration of the company. In the event that the customer chooses to use the company’s delivery service and the company will bear the shipping costs if it turns out that the product is not defective, the company will return the product in the delivery and charge the customer the cost of both deliveries.
In the event that the cancellation notice was received prior to the shipping package, the transaction will be canceled and the customer will be entitled to a full refund including the shipping fee, if these were collected, solely and directly to the payment method used by the customer. Replacement or return of products can be done through the company’s courier company subject to the payment of a return fee according to the company’s policy (which may differ from the shipping fee).
Cancellation of a purchase by the company
The Company may, at its sole discretion, for any reason, and at any time, cancel or terminate a transaction and / or sale and / or cancel an order, in whole or in part, and / or the activity of the site, in whole or in part.
Notice of such cancellation or discontinuance will be given to the user or customer, and the company will refrain from charging the customer’s credit card or refund him any amount paid in respect of the products, to the extent paid.
Except for the refund of the said transaction amount, the user or customer will not have any claim, claim and / or demand towards the company and / or the supplier in respect of the cancellation of the transaction as stated in this section.
In the event that a product is found to be out of stock, the site may cancel the order or offer an equivalent replacement item. If such an order is canceled, the site will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including but not only damage due to the purchase of the item from a third party at a higher price.
All intellectual property rights, including patents, copyrights, designs, designs and trade secrets, are the property of the Company only or of other third parties authorized by the site management to use them.
These rights apply, among other things, to the data on the website, including the list of products, description and design of the products and any other details related to its operation.
These rights also apply to the site name and the domain name of the site, the trademarks (whether registered or not) are all the property of the company. They may not be used without their prior written consent.
You may not copy, reproduce, distribute, sell, market, rent and translate any information from the site, including trademarks, images and texts, product design, product images, etc. without obtaining the prior written permission of the company.
Do not link to content from the site, which is not the home page of the site (deep link) and do not display or publish such content in any way, unless the deep link will be to the web page on the site in full and as is, so you can view and use it in exactly the same way. While receiving the consent of the site management.
The management of the site may order the cancellation of a deep link even after giving its consent at its sole discretion and in this case you will not have any claim and / or demand and / or claim against the management of the site.
The company and / or anyone on its behalf does not directly and / or indirectly bear any responsibility for damages arising from and / or related in any way, for the repair, assembly and / or replacement of the products.
The company and / or anyone on its behalf does not directly or indirectly bear any responsibility for damages resulting from the use and / or reliance on information published on external sites, which can be accessed through any of the services on the site. It will be clarified that the company does and will do its best to cooperate with reliable and reputable suppliers only.
The company and / or anyone on its behalf does not directly and / or indirectly bear any responsibility for damages arising from and / or related in any way to the use and / or performance of the site.
In any case, the company will not be responsible for any activity of any other party that is not under its full control.
Confidentiality and privacy
All the personal details of the customer (name, e-mail, etc.), will be stored in the company’s databases. The database is used, among other things, by the company or anyone on its behalf for the purpose of analyzing statistical information, for marketing purposes, advertising promotions and for the purpose of contacting the registrant in the form of direct mail in any means of communication that you deem appropriate. And the registrant hereby waives any claim in respect of use and / or ownership of such information, including waiver of any claim under the Privacy Protection Law, 5741 1981.
Subscribers who object to the use of their details, or who wish to remove themselves from the registered database owned by a company, or who wish not to receive inquiries by direct mail, will notify the company’s customer service in writing by email, through the website or through the removal mechanism.
The company will not transfer the personal details of the customer to any other party than the suppliers, if necessary and only for the purpose of completing a transaction.
The company will not make any use of the details of the customer’s means of payment except to make a payment for a transaction that the customer requested to make, and these details will not be passed on to any puppy.

M other than for this purpose. For the avoidance of doubt, the details of the means of payment are not stored in the company’s databases.
Notwithstanding the foregoing, the Company may transfer a user’s personal details to a third party in cases where the Client has committed an act or omission that harms and / or may harm the Company and / or any third parties, the Client has used the Company’s services to commit an illegal act, if the Company Judges instructing her to provide the details of the client to a third party as well as in any dispute or legal proceedings.
The company may use the customer’s personal details, without identifying the specific customer, for the purpose of analyzing statistical information and presenting and / or passing it on to other parties.
As this involves performing operations in an online environment, the company cannot guarantee complete immunity from intrusion into its computers or the disclosure of information stored by illegal operators. If a third party manages to penetrate the information held by the company and / or misuses it, the user will not have any claim, claim or demand towards the company.
The company will be allowed to use “cookies” in order to provide the user with a fast and efficient service and save the customer the need to enter his personal details every time he enters the site.
In the event of cases beyond the control of the company and / or arising from force majeure, the company will not be liable for any damage of any kind, indirect or direct, caused to the customer and / or anyone on behalf of the customer with this information lost or used unauthorized.
Law and Judgment
The law applicable to these regulations and / or to any action and / or conflict arising therefrom, is Israeli law only.
In any case of dispute, the courts (peace or district) of Jerusalem will have the exclusive jurisdiction to hear it.
The law applicable to the use of the website, the invitation and these regulations, including the interpretation and enforcement of the regulations is Israeli law only.



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